A Positive Patient Experience Begins with a Clean Office.
Your child at the Pediatrician’s office. Everything looks fine – the doctor is a renowned Pediatrician that pays attention, respects you and your child, and is on-time. Your only concern is the results of your baby’s check-up – your experience and level of trust are high. Now, in the same circumstance, imagine that the sink looked dirty and the floor needed a good scrubbing. What is your perception? Does this experience decrease trust or want you to go to a different doctor? For me, the answer is yes.
Many commercial/office cleaning companies target Medical offices because they can be an easy sell thus leading to low ball offers with huge profit margins. Unfortunately, with the small savings, bad service follows. If you want value, contact us for a FREE inspection. There is a reason why clients stay with us for 20 years.
Following is a checklist of a real Physician checklist. They understand the positive patient experience and love the fact that they never have to spend time contacting us about even the smallest problems regarding service
Entrances
• Detail Dust – High And Low Areas
• Spot Clean All Walls, Light Switches And Doors
• Spot Vacuum All Carpet
• Spot Clean Carpet, i.e. Spills
• Detail Vacuum All Carpet
• Detail Vacuum – Corners And Edges
• Dust Mop Hard Surface Floors
• Damp Mop Hard Surface Floors- Use Appropriate Cleaner
• Clean Both Sides Of Door Glass And Wipe Frames
• Spot Clean Entrance Glass
• Vacuum Walk-Off Mats
Waiting Area
• Detail Dust – High And Low Areas
• Spot Clean All Walls, Light Switches And Doors
• Damp Wipe Horizontal Surfaces-Use Appropriate Cleaner
• Vacuum Or Brush Upholstered Furniture
• Arrange Furniture
• Empty And Remove Trash, Replace Liner If Needed
• Dust Mop Hard Surface Floors
• Damp Mop Hard Surface Floors- Use Appropriate Cleaner
• Clean All Ceiling Vents
• Vacuum Walk-Off Mats
Reception/Nurses Stations
• Detail Dust – High And Low Areas
• Spot Clean All Walls, Light Switches And Doors
• Damp Wipe Horizontal Surfaces-Use Appropriate Cleaner
• Vacuum Or Brush Upholstered Furniture
• Clean And Sanitize Telephones
• Arrange Furniture
• Empty And Remove Trash, Replace Liner If Needed
• Dust Mop Hard Surface Floors
• Spot Mop Stains And Spills Using Appropriate Cleaner
• Damp Mop Hard Surface Floors- Use Appropriate Cleaner
Patient/Exam Areas
• Detail Dust – High And Low Areas
• Spot Clean All Walls, Light Switches And Doors
• Damp Wipe Horizontal Surfaces-Use Appropriate Cleaner
• Vacuum Or Brush Upholstered Furniture
• Clean And Sanitize Telephones
• Arrange Furniture
• Empty And Remove Trash; Except Bio-Hazard/Sharps
• Dust Mop Hard Surface Floors
• Damp Mop Hard Surface Floors- Use Appropriate Cleaner
• Clean Exam Table – Per Instructions
• Clean Sink – Per Instructions
Lab/Medical Areas
• Detail Dust – High And Low Areas
• Spot Clean All Walls, Light Switches And Doors
• Damp Wipe Horizontal Surfaces-Use Appropriate Cleaner
• Vacuum Or Brush Upholstered Furniture
• Clean And Sanitize Telephones
• Arrange Furniture
• Empty And Remove Trash; Except Bio-Hazard/Sharps
• Dust Mop Hard Surface Floors
• Damp Mop Hard Surface Floors- Use Appropriate Cleaner
• Clean Exam Table – Per Instructions
• Clean Sink – Per Instructions
Conference Rooms
• Dust All Horizontal Surfaces Within Normal Reach
• Detail Dust – High And Low Areas
• Spot Clean All Walls, Light Switches And Doors
• Damp Wipe Horizontal Surfaces-Use Appropriate Cleaner
• Vacuum Or Brush Upholstered Furniture
• Clean And Sanitize Telephones
• Arrange Furniture
• Empty And Remove Trash, Replace Liner If Needed
• Spot Vacuum All Carpet
• Spot Clean Carpet, i.e. Spills
• Detail Vacuum All Carpet
• Detail Vacuum – Corners And Edges
Offices
• Dust All Horizontal Surfaces Within Normal Reach
• Detail Dust – High And Low Areas
• Spot Clean All Walls, Light Switches And Doors
• Damp Wipe Horizontal Surfaces-Use Appropriate Cleaner
• Vacuum Or Brush Upholstered Furniture
• Clean And Sanitize Telephones
• Empty And Remove Trash, Replace Liner If Needed
• Spot Vacuum All Carpet
• Spot Clean Carpet, i.e. Spills
• Detail Vacuum All Carpet
• Detail Vacuum – Corners And Edges
• Dust Mop Hard Surface Floors
• Spot Mop Stains And Spills Using Appropriate Cleaner
• Damp Mop Hard Surface Floors- Use Appropriate Cleaner
Hallways
• Detail Dust – High And Low Areas
• Spot Clean All Walls, Light Switches And Doors
• Spot Vacuum All Carpet
• Spot Clean Carpet, i.e. Spills
• Detail Vacuum All Carpet
• Detail Vacuum – Corners And Edges
• Dust Mop Hard Surface Floors
• Spot Mop Stains And Spills Using Appropriate Cleaner
• Damp Mop Hard Surface Floors- Use Appropriate Cleaner
Restrooms
• Empty Trash
• Refill Supply Dispensers
• Clean And Disinfect Sinks
• Clean And Disinfect Toilets
• Clean And Disinfect Urinals
• Clean Mirrors
• Counters
• Partitions And Chrome
• Sweep And Mop Floor Using Appropriate Cleaner
Lunchrooms
• Detail Dust – High And Low Areas
• Spot Clean Vending Machines,
• Arrange Furniture
• Spot Vacuum All Carpet
• Spot Clean Carpet, i.e. Spills
• Detail Vacuum All Carpet
• Detail Vacuum – Corners And Edges
• Damp Wipe All Lunchroom Tables
• Damp Wipe Eating Area Chairs
• Damp Wipe Counter Tops Using Appropriate Cleaner
• Clean Sinks Using Appropriate Cleaner
• Clean Coffee Machine/Station
• Damp Clean Interior And Exterior Of Microwave
• Empty And Remove Trash
• Clean Refrigerator, Empty Contents If Requested
Utility Rooms
• Detail Dust – High And Low Areas
• Spot Clean All Walls, Light Switches And Doors
• Spot Vacuum All Carpet
Other Requirements
• Site Supervision
• Gather Supplies And Equipment For Shift
• Clean And Arrange Janitor Closet
• Prepare For The Next Day
• Turn Off Lights – Per Instructions
• Shut And Lock Doors, Set Alarm – Per Instructions